Recently downloaded 12.5 for mac issues with certificate asking for account details work email or server address, followed previous steps on other messages as below have attached file, unable to get it working, please can you help? 'Have you recently upgraded your Citrix Receiver for Mac to version 12.5? Also, can you collect the logs and share with us. You need to follow these steps to collect logs: • Right click on Citrix Receiver and go to Preferences. • In Advanced -> Logging, set Session Logging to Full. • Reproduce the issue. • Again from Logging tab, use Email Logs button and send the log file.' ![]() After connecting to my office's Citrix environment for years via Citrix Receiver for Mac without issue, I have (apparently) randomly begun to get the 'SSL 61 Error', where Citrix complains that I have chosen not to trust the issue of the server's security certificate. I'm running the latest version of macOS Sierra and the latest version of Citrix Receive for Mac. Hi Ian, Receiver for Mac 12.5 introduced stricter TLS certificate chain verification. This change is covered in the 'Joint Server Certificate Validation Policy' documentation here:. Based on your server, fsacitrixweb.ed.gov, I can see that it is in fact returning a certificate chain that includes 4 certificates. These include the first two in your list above, but also two more: • VeriSign Class 3 Public Primary Certification Authority - G5 (This is different than the root certificate in your list) • VeriSign, Inc. / Class 3 Public Primary Certification Authority VeriSign, Inc. / Class 3 Public Primary Certification Authority corresponds to the cert that Receiver is complaining about. It's complaining because that root certificate doesn't exist in your Keychain. Apple has specifically removed it because it's a weak certificate. What this all boils down to is that the server configuration (I believe it to be a NetScaler device) is incorrect. ![]() By Theresa Miller. So, it was finally time to rollout SHA2 certificates for your Citrix environment. After doing so, you test your applications by launching your favorite Citrix XenApp Application. It should not be sending those two certificates. Only the first two from your list are necessary. Hi, I am new to macbook(macOS 10.13) and getting the same error. I am a freelancer so work for different clients. Citrix(12.9.1) is working fine for one of my client but getting the below error for another client. Best way to chromecast movies from mac os x 2017. I need to fix this issue ASAP to resume my work. There is no IT team who can help me so please guide me the best way to fix the isssue. Error: You have not chosen to trust “/c=US/ST=/L=/0=Verisign, inc./OU=class 3 public primary certification authority/CN=“”, the issuer of the server’s security Certificate.
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